Welcome to Pakistan Business Council dxb. We know privacy policies aren't always the most exciting thing to read — but this one matters, because your data matters. Here's what we collect, why we collect it, and how we handle it. We've kept it clear and respectful.
1. Who We Are
This Privacy Policy applies to services offered by: Pakistan Business Council Dubai (Registered in UAE)
📧 support@pbcdubai.ae
2. Where This Policy Applies
This policy covers the Pakistan Business Council dxb mobile and web app, and any other services under the Pakistan Business Council brand. It also includes third-party services we use to support the platform — like Twilio for messaging and phone number verification.
3. Data We Collect
Data You Provide:
Personal Info: Full name, email, phone number, date of birth, country and city
Government IDs: Passport (number & expiry), Emirates ID (number & expiry)
Profile Picture: Uploaded by the user
Business Info: Company name, trade license, legal status, website, VAT number, etc.
Professional Info: Title, prime clients, revenue, experience, affiliations, keywords
Membership Data: Status, approval history, category, payment details, subscription info
User Content: Bio, social media links, Calendly, references, uploaded docs
Preferences: Training interests, business objectives, event voting preferences
Optional Location: Latitude and longitude if you provide it manually
Usage Logs: Interactions like chat, call history, meeting activity
Authentication Logs: For security and compliance
4. Why We Use Your Data
Create and manage your account and professional profile
Facilitate secure communication via chat, calls, and meetings
Enable membership payments and renewals
Support job postings and application workflows
Connect members through a searchable business network
Enable voting in elections and constitutional decisions
Improve and maintain platform security and experience
Generate reports and logs for organizational tracking
5. How We Share Data
We don't sell or rent your data, and we limit sharing to what's absolutely necessary:
With Twilio: For chat and phone verification services
With Other Members: Limited profile details are visible to verified members (e.g., name, contact info, business)
For Legal Reasons: If required by law, or in emergencies to protect safety
6. Your Rights
Depending on your location and applicable laws, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw optional data like location
Deactivate your profile or delete your account
To exercise these rights, email support@pbcdubai.ae. We may ask you to verify your identity for your protection.
7. Data Retention
We keep your data only as long as necessary to provide services or meet legal requirements. If you delete your account:
Your profile is hidden immediately
Most personal data is deleted after 24 months of inactivity
Certain logs or reports (like payments or system admin activity) may be retained longer as required
8. Children's Privacy
This app is not intended for children under 16. We do not knowingly collect or process data from minors. If you believe a child is using the app, please contact us immediately.
9. Changes to This Policy
We may update this policy from time to time. If there are significant changes, we'll notify you via in-app push notification or email. You can always find the latest version at pbcdubai.ae/privacy.
10. Contact Us
Have questions, suggestions, or concerns about privacy? Reach out to: support@pbcdubai.ae